Formulating Strategy for Job Shops is an essential guide for job shops and make-to-order businesses, providing practical methods for strategic planning, pricing, and inventory management. Through the To/By Format, readers learn to develop detailed, actionable plans. The book redefines job shops as service businesses, emphasizing customer value and innovation. It also explores strategic pricing, highlighting the impact of volume on costs and the dangers of reactionary pricing, and offers strategies for managing inventory to gain competitive advantage.